Working Together: Collaborative Information Practices for Organizational Learning

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Working together : collaborative information practices for organizational learning

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Informed Systems : Enabling Collaborative Evidence Based Organizational Learning

Skip to search. Skip to main menu. Skip to main content. Skip to footer. Books and eBooks. See All Books and eBooks. By fostering principles of systems thinking and informed learning though an inclusive, participatory design process that advances information exchange, reflective dialogue, and knowledge creation, the Informed Systems Approach promotes conceptual change in workplace organizations.


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This book also examines forward thinking frameworks for academic libraries, and how they can be used in the context of dynamically changing scholarly communications. Chapters further the expression of collaborative information practices that enrich information experiences by simultaneously advancing both situated domain knowledge and transferable learning capacity.

"Sellers: Review of Working Together" by Minna Sellers

Design and redesign activities well integrated into the workplace culture are expressed through sustainable processes and practices that produce rich information experiences. Informed learning both promotes and sustains continuous learning, including collective reflection on information sources, collaborative practices, and systems functionalities. In these ways, transferable topical understandings and information resiliency manifest action oriented intention to ensure improvements of real world situations. To date, information literacy research has largely occurred in what might be considered mainstream educational and workplace contexts, with some emerging work in community settings.

Situating Personal Information Management Practices within an Organization

These have been mostly in academic libraries, schools and government workplaces. What does information literacy look like beyond these environments? How might we understand the experience of effective information use in a range of community settings, from the perspective of empirical research and other sources?

Account Options

The chapter concludes by commenting on the significance of diversifying the range of information experience contexts, for information literacy research and professional practice. Informed learning can be enlivened through explicit and persistent attention to using information to learn during collaborative design activities. The resulting information experiences and accompanying information practices in the workplace, when combined with systems principles, can produce transferable individual and group and, ultimately, organizational capacity to advance knowledge in ever expanding professional contexts.

In development in North America since , the Informed Systems Approach incorporates principles of systems thinking and informed learning though an inclusive, participatory design process that fosters information exchange, reflective dialogue, knowledge creation, and conceptual change in workplace organizations. It also furthers expression of collaborative information practices that enrich information experiences by simultaneously advancing both situated domain knowledge and transferable learning capacity.

In addition, an action-oriented intention and inclusive participatory disposition ensures improvements of real world situations. Within the context of a three year applied research project conducted from in a North American university library, staff were encouraged to reconsider organizational assumptions and design processes.


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The project involved an organizational leader and an external consultant who introduced and collaboratively applied Soft Systems Methodology SSM practice. In addition, participants attained insights into their new roles and responsibilities within a dynamically changing higher education environment.


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  8. The process of employing systems thinking practices to activate and advance organizational re learning, and initiating and elaborating user-centered interaction re design practices, culminated in a collaborative design co-design approach that readied participants for nimble responsiveness to continuous changes in the dynamic external environment. Around the globe, library leaders are asking: How do we create 'forward thinking' outcomes in the Digital Age?

    In response, the profession is increasingly recognizing that we must start by transitioning current employees into new roles and responsibilities within redesigned workplace environments. Given the magnitude of external economic, technological, and social changes, merely tinkering with traditional organizational models is inadequate. Rather, the forces at play require pro-actively moving from the old, comfortable model - designed for a world that no longer exists — to fundamentally re-invent professional assumptions, organizational structures, and workplace processes.